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Home » Shipping Information
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Free Shipping
If you select this option when you checkout, you'll have the opportunity to choose between having your purchase shipped directly to you, or having it sent to your selected DiamondJourney.com jeweler at no additional charge.
Why would you want to have your purchased shipped to a DiamondJourney.com jeweler?
- When you pick up your purchase, a knowledgeable staff member is on hand to answer any questions you might have.
- Should your purchase need sizing, your DJ.com jeweler can perform this service on-site, saving you the time of having to return the item in the mail.
- In the future, if you should need service or wish to make additional jewelry purchases, your DJ.com jeweler is right around the corner.
How We Ship
We ship everything via UPS. Please use the table below for Shipping Rates in the US only.
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2 Day Service |
Overnight Service |
Saturday Delivery | |
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FREE |
$20.00 |
$35.00 |
Shipping Times
Most orders will ship within 48 to 72 hours, Monday thru Friday, unless you have requested any alterations to your purchase or if it's a special order. We will notify you when your purchase is shipped, or if, in the unlikely event, your purchase is back ordered.
Once your item(s) has shipped, you should receive it within one or two days depending on the type of service you have selected (Continental U.S. only).
Track Your Package
Once your item(s) has shipped, you will be able to track your package. We will e-mail you the package number and link to track it once your package is shipped.
Shipping to Alternate Addresses
If for any reason, you may not be home to sign for your package, you may request for us to ship to another address. As a security measure to protect you against fraudulent charges, we may call you to confirm the alternate shipping address.
Please NOTE: We cannot ship to P.O. boxes. We must have a complete street address.
Shipping to APO & FPO Addresses
All merchandise being shipped to APO and FPO addresses will be shipped via the US Postal System via Priority Mail. All these shipments must be processed through the military postal service, and, as such, will require more time. Priority mail will arrive at the APO/FPO processing center, on average, in three days. However, from that point, your package will be handled by the military postal service. We cannot provide a tracking number or specific delivery date. Where possible, we would encourage you to take advantage of the FREE shipping option, particularly, if you are trying to ship a gift for an anniversary, birthday, or other special occasion.
Shipping Internationally
We can only ship to Canada at this time.
Packaging
All of your DiamondJourney.com purchases will be shipped in a giftbox.